Recent Articles
How to Download Your eCrew CSV File
This guide explains how to download your eCrew CSV file from the eCrew portal. The file is required for us to import your flight data into Wingman. Step-by-Step Guide Log in to your eCrew portal Go to Reports → Pilot Logbook Report Select the ...
AirRoster Bug on Specific Devices — Quick Fix Guide
Some users have experienced issues with AirRoster on a few specific devices, particularly the Samsung Galaxy Z Fold and certain POCO models. While the issue isn’t widespread, we’ve identified a couple of simple fixes that have resolved it for most ...
How to authenticate AIMS eCREW with Microsoft Authenticator
If your airline is using AIMS eCREW system with Microsoft Authenticator, follow this guide to resume your auto roster import on both of our apps (Wingman Pilot Logbook & AirRoster) Before we start, verify MS authenticator setup - You NEED to have MS ...
Wingman Pilot Logbook – Fix App Issues (iOS)
On this page: Steps to delete and reinstall the app Ensuring the update pop-up appears Video guide Step 1: Delete the Wingman App Open Settings on your device. Tap General → iPhone Storage (or iPad Storage). Find Wingman in the list of apps. Tap ...
Wingman Pilot Logbook – Fix App Issues (Android)
On this page: Steps to reinstall the app and force the update prompt Additional troubleshooting if the pop-up still doesn’t appear Video guide Steps to Force Update on Android Close the App from Recent Apps Swipe the Wingman app away from your recent ...