AirRoster Bug on Specific Devices — Quick Fix Guide
Some users have experienced issues with AirRoster on a few specific devices, particularly the Samsung Galaxy Z Fold and certain POCO models. While the issue isn’t widespread, we’ve identified a couple of simple fixes that have resolved it for most users.
This isn’t an installation issue it’s a minor compatibility bug affecting how AirRoster loads or behaves on certain browsers. Our team has been investigating it, but since we haven’t been able to replicate it consistently on our test devices, these workarounds are the most effective next steps.
1. Clear AirRoster’s Site Cache
Clearing only the site cache (and not your full browser data) often fixes the issue. Follow these steps:
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Close AirRoster from your recent apps.
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Open AirRoster again from your app drawer.
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Long-press the AirRoster app icon until options appear.
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Select “Site settings.”
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Choose “Delete site data.”
This will remove AirRoster’s local data without affecting your overall browser history or saved information.
2. Try Using a Different Browser
If the issue continues, try opening AirRoster using a different browser such as Brave. Many users have reported that this resolves the problem immediately.
3. Fix for Chrome Users
If you are using AirRoster on Google Chrome, follow these steps to reset the site data:
- Open Chrome
- Tap the three dots (top-right or bottom-right depending on your device)
- Go to Settings → Site settings
- Select “All sites”
- Search for AirRoster
- Tap on it and select “Delete & reset”
Once done:
- Open AirRoster again from app.airroster.com
- Log in and set up your credentials again
Need a Visual Walkthrough?
If the issue still persists after trying these steps, you can reach out to us at support@wingman.zohodesk.com. We’re committed to ensuring AirRoster runs smoothly on all devices.
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