Wingman Pilot Logbook – Fix App Issues (iOS)

Wingman Pilot Logbook – Fix App Issues (iOS)

On this page:

  • Steps to delete and reinstall the app

  • Ensuring the update pop-up appears

  • Video guide

Step 1: Delete the Wingman App

  1. Open Settings on your device.

  2. Tap General → iPhone Storage (or iPad Storage).

  3. Find Wingman in the list of apps.

  4. Tap Delete App.

Step 2: Reinstall from the App Store

  1. Open the App Store.

  2. Search for Wingman.

  3. Tap Get or Download to reinstall the app.

Step 3: Open and Wait

  1. Once installed, open the app.

  2. Wait a couple of minutes for it to initialize.

  3. Ensure you are on a stable Wi-Fi connection.

  4. The update pop-up should appear automatically.

If the Pop-Up Still Doesn’t Show

  1. Check Wi-Fi Connection

    • A weak or unstable network may prevent the update prompt.

  2. Restart the App

    • Close Wingman completely and reopen it.

  3. Wait for 2 Minutes

    • The update pop-up should appear within this time frame.

  4. Tap Continue to Update

    • Once the update pop-up appears, select Continue to finish updating.

Watch the Video Guide

Here’s a step-by-step video tutorial for iOS users: Wingman Pilot Logbook – Fix App Issues




Still not working? Contact us at support@wingman.zohodesk.com  for further help.


    • Related Articles

    • How to migrate from OffBlock to Wingman Pilot Logbook

      If you're currently logging flights in OffBlock and want to switch to Wingman Pilot Logbook, this guide walks you through the exact steps to export and migrate your data smoothly. Prerequisites Access to your OffBlock app or web portal Active Wingman ...

    • How to Migrate from LogTen Pro to Wingman Pilot Logbook

      Prerequisites An active Wingman subscription Access to your LogTen Pro account (on Mac or iOS) Ability to export your flight data Exporting Data from LogTen Pro You can export your logbook either from your Mac or directly from your iPhone/iPad. ...

    • Wingman Pilot Logbook – Fix App Issues (Android)

      On this page: Steps to reinstall the app and force the update prompt Additional troubleshooting if the pop-up still doesn’t appear Video guide Steps to Force Update on Android Close the App from Recent Apps Swipe the Wingman app away from your recent ...

    • Transition from paper/physical logbook to digital logbook using Wingman

      Wingman lets you start your digital logbook journey in a quick and simple manner, regardless of your flying experience. You may believe that because you have thousands of hours logged in the physical logbook, it's daunting to move to a digital ...

    • How to setup the Wingman app for experienced pilots (already having ATPL)?

      Wingman doesn't require you to digitise each and every flight from the beginning of your career. You can start your digital logbook journey at any point with just carrying forward your totals, as you'd do while starting a new physical logbook. We ...