CAE roster system setup - Air India/ Air India Express CAE roster system setup

CAE roster system setup - Air India/ Air India Express CAE roster system setup


We’re pleased to inform you that we have successfully integrated the new CAE portal into our system for Air India and Air India Express. 

The process has multiple moving parts and requires everything setup perfectly for it to work.

NOTE : Please read all instructions carefully. We recommend to set it up when you are slightly free. Before you begin, ensure you have the MS Authenticator app installed. If you do not have that on your phone, please install it from Play Store/ App store and then proceed with the setup.
UPDATE WINGMAN TO v1.0.63-6 . Please check the version on “More” page of the app and if its below v1.0.63-6, update the app as below .

If the app is on this version, skip the app updation steps and proceed to

APP UPDATE STEPS FOR ANDROID

Open the app and wait for a couple of minutes, the app should prompt you for a force update. (This happens faster when connected to WiFi)


APP UPDATE STEPS FOR iOS

  1. Delete the app from Settings > General > iPhone Storage > Wingman



  2. Reinstall from the app store



  3. Open the app and wait for a couple of minutes, the app should prompt you for a force update. (This happens faster when connected to WiFi)


  4. Once the update is complete, you will be able to login to the Wingman app as usual. Open the “more” tab, and you’ll be able to see the version below.
    Verify that the version is     v1.0.63

SETUP ROSTER CREDENTIALS FOR CAE

Now, to get your roster working, please watch the attached video (at the bottom) and then follow the steps below.

Please note the process may be slow at times, giving the impression that it is stuck. Please allow for it to run for at least 2-3 mins before concluding that it is stuck

  1. Steps -Go to the roster import tab
  2. Click on setup credentials, by selecting “Air India new” or “AIX new,” as applicable
  3. Enter your credentials (company e-mail and password). It will not work with an other credentials.
  4. Wait for the app to show you a code. This may take upto 120 seconds
  5. You will get an authenticator code. Approve the login using the authenticator code
  6. Press “done”
  7. Wait for login to complete. This may take upto 120 seconds
  8. You will get a “Code Verification Successful” msg.
  9. Please use import specific period to import flights for any previous period that has been missed.
Many pilots have been able to set it up successfully. The key troubleshooting action is to kill the app by swiping away and open it after 5 mins (this kills all background processes of the app).

If you are still unable to set it up, please send us a screen recording so that we can point out exactly where the failure point is.


    • Related Articles

    • Import data from roster systems?

      Wingman has the feature of directly importing flight data from the pilot's roster. AIMS or ARMS format rosters can be easily converted into flight data required to be uploaded in eGCA. This eliminates the workload of manually entering each flight ...

    • How to setup the Wingman app for experienced pilots (already having ATPL)?

      Wingman doesn't require you to digitise each and every flight from the beginning of your career. You can start your digital logbook journey at any point with just carrying forward your totals, as you'd do while starting a new physical logbook. We ...

    • Transition from paper/physical logbook to digital logbook using Wingman

      Wingman lets you start your digital logbook journey in a quick and simple manner, regardless of your flying experience. You may believe that because you have thousands of hours logged in the physical logbook, it's daunting to move to a digital ...

    • How to Backup Your Flight Data from ARMS to Wingman

      Follow these steps to import your flight data from your roster system ARMS into the Wingman app for a secure digital backup: Step-by-Step Guide: 1: Open Wingman App and Navigate to the Roster Page Launch the Wingman app, and go to the Roster page ...

    • Default Settings in Wingman app

      The default settings in the Wingman app help you save time and workload while manually entering flights or importing flight data. Here you can setup the common values that are filled for each flight and the app automatically applies these values to ...